Cross Industries, LLC is a Charleston-based IT services company built on a simple idea: technology should be one less thing you worry about. We handle the monitoring, the patching, the phones, the cabling, and the backups — so your team can stay focused on the work that actually pays the bills.

Our Story

We opened our doors in 2011 with a service philosophy carried over from military service: show up, do the job right, and stand behind it. That hasn’t changed.

What started as hands-on computer and network support has grown into a full managed services practice — remote monitoring, patch management, business phone systems, structured network installs, and backup and disaster recovery. Along the way we’ve added nationwide remote support and multilingual service in Spanish, German, and French.

We’re still small enough that you’ll talk to the same people every time you call, and experienced enough to handle infrastructure most shops hand off. No account managers reading from a script. No jargon. No pressure.

Staff

Name: Sean
Title: Founder & Owner

Bio:
Sean founded Cross Industries in 2011 after 6 years of military service, bringing a hands-on technical background that spans networking, server infrastructure, and software development. He still works client sites personally — pulling cable, configuring firewalls, and standing up servers alongside the team.

That hands-on approach shapes how the company operates: recommendations come from people who have actually deployed the technology, not from a vendor’s commission sheet.

Name: Jovan
Title: Helpdesk Technician

Bio:

What We Do

Managed IT
Constant monitoring, patch management, network mapping, and anti-virus/malware protection — with a monthly status report so you always know what we did and why. Outsourced IT and helping-hands support available for internal IT teams that need backup.
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Backup & Data Recovery
Local, cloud, or hybrid BDR built around your recovery-time needs and your budget. We’ll walk you through the honest trade-offs of each approach — and in many cases provide the hardware to get you started.
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Networking
Copper, fiber, and wireless — designed and installed to fit the site. New builds, expansions, and office relocations. Every design is tailored; nothing is pulled off a shelf.
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Telephony / Business VoIP
One number that rings your desk phone, desktop, and mobile at once. Unlimited US and Canada calling, SMS/MMS, auto attendant, call queuing, call recording, and visual voicemail. Managed HD desk phones included. No long-term contracts.
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Game Server Hosting
East Coast game server hosting out of Charleston, SC and Ashburn, VA — 100+ titles on CubeCoders AMP and LinuxGSM, with DDoS protection, NVMe storage, and a 99.9% uptime SLA.
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Why Clients Stay

Veteran owned and operated
Founded in 2011 and still run by the person who started it. Accountability isn’t a policy here — it’s just how it works.

Straight answers, no jargon
We explain what’s wrong, what it costs, and what your options are. If you don’t need something, we’ll tell you that too.

Real people on the phone
Local support, answered by technicians who already know your environment. Nationwide coverage, with service available in Spanish, German, and French.

We do the work ourselves
Cabling, firewalls, servers, phone systems — in-house. Fewer vendors to coordinate, fewer places for a problem to hide.

No long-term lock-in
Our VoIP service runs month to month. We’d rather earn the renewal than enforce one.

Quick Stats

  • 2011 — Serving Businesses Since
  • 100% — Veteran Owned & Operated
  • 24/7 — Monitoring & Support
  • 100:326 — Businesses Supported / Endpoints Managed

How We Work

01 — We Listen
A no-cost conversation about what’s breaking, what’s slow, and what’s coming next. No pitch on the first call.

02 — We Assess
We inventory and map your network, document what you have, and show you where the actual risk sits — aging hardware, gaps in backup coverage, missing patches.

03 — We Execute & Report
We fix what needs fixing, monitor what’s live, and send you a monthly report in plain English. You always know what we did and what it bought you.

Questions?

Ready to take the hassle out of IT?

Talk to our team today — no pressure, no jargon, just honest advice from a veteran-owned shop that’s been doing this since 2011.

Buttons: Contact · 843.641.7644